PRIVACY POLICY

Privacy Policy for Aveline Andes

Effective Date: 10/19/2024

At Aveline Andes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, avelineandes.com, or make a purchase from our online store. Please read this policy carefully. By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information from you to process orders and improve your experience on our website. This includes:

Personal Information: Name, email address, shipping address, billing address, phone number, and payment information.
Account Information: If you create an account, we collect your username, password, and other information necessary for account management.
Order Information: Details about the products you purchase, shipping preferences, and any relevant order notes.
Automatically Collected Information: IP addresses, browser type, device information, and data on how you interact with our site (e.g., pages viewed, time spent on the site).

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including shipping and handling returns.
Customer Support: To provide customer service and respond to inquiries.
Marketing Communications: To send promotional offers, newsletters, or updates about new products if you have opted in to receive them. You can unsubscribe from these communications at any time.
Improving Our Website: To analyze user activity and enhance your shopping experience by optimizing the website's design and performance.

3. How We Protect Your Information

We use various security measures to protect your personal information, including secure servers, encrypted payment processing, and SSL (Secure Socket Layer) technology. While we strive to protect your personal data, please note that no data transmission over the Internet is completely secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share information with trusted third-party companies to help us operate our website and fulfill your orders (e.g., payment processors, shipping carriers).
Legal Compliance: If required by law or to protect our rights, we may disclose your personal information to law enforcement or governmental authorities.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that allow us to recognize you on future visits and remember preferences like your shopping cart. You can manage your cookie preferences through your browser settings.

6. Your Choices

You have the following rights regarding your personal information:

Access and Update: You may access and update your personal information by logging into your account.
Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Data Deletion: You may request the deletion of your personal information by contacting us at contact@avelineandes.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at contact@avelineandes.com